Privacy & Policy

At LinkX Technologies, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our mobile application (“App” or “Service”).

By installing or using the LinkX app, you consent to the practices described in this Privacy Policy.

1. Overview

This policy explains how LinkX Technologies Private Limited ("LinkX", "we", "our", or "us") collects and uses your data, and what rights you have regarding your personal information. Our goal is to maintain transparency and build your trust while offering a seamless digital experience.

2. Key Definitions

Account: Your user profile created to access and manage the LinkX services.

App/Application: The mobile software named "LinkX" available for Android/iOS.

Personal Data: Any information that helps identify you as an individual.

Usage Data: Information automatically collected when you interact with our App.

Device: Any hardware such as smartphones, tablets, or computers used to access the App.

Service Providers: External partners or contractors who support our services.

You/User: Any individual or entity that uses our application.

3. Information We Collect

A. Personal Information
While registering or using the App, we may collect personal identifiers, such as:

Full name

Email address

Contact number

Residential address

Government-issued IDs (e.g. Aadhaar, Driving License)

Vehicle-related documents (e.g. RC, vehicle number)

B. Device & Technical Data
Automatically collected information may include:

IP address

Type of device and OS

Date and time of usage

App version

Pages viewed and duration

Geolocation (with your permission)

Diagnostic and crash data

C. Media Access
With your explicit permission, we may request access to:

Device camera or gallery

Real-time location for GPS-based features

You can revoke these permissions anytime via your device settings.

4. Purpose of Data Collection

We collect your data to:

Enable core functionalities of the App

Authenticate and manage user accounts

Improve performance and user experience

Send important updates, alerts, and transactional communication

Process service requests and maintain user support

Share promotional content (optional and consent-based)

Comply with legal and regulatory requirements

Analyze user behavior for product enhancement

5. Sharing of Information

We do not sell your personal data. However, we may share data:

With trusted Service Providers (e.g., cloud storage, analytics tools)

During business transitions such as mergers or acquisitions

With affiliates or partners offering complementary services

With legal authorities if required under applicable law

With your explicit consent, when necessary

6. Data Retention

We retain your information only as long as required for:

Delivering the service effectively

Complying with legal obligations

Resolving disputes and enforcing agreements

Internal analysis and reporting purposes

7. Data Transfers

Your data may be stored or processed outside your region, depending on where our infrastructure or third-party partners operate. We ensure appropriate safeguards are in place to secure your information, regardless of location.

8. Data Security

We use industry-standard security protocols and practices to protect your information. While we strive for complete safety, no method of digital transmission or storage is 100% secure.

9. Children’s Privacy

Our services are intended for users aged 13 and above. We do not knowingly collect data from minors. If you believe your child has shared personal data with us, please notify us so we can remove it.

10. Third-party Links

The App may contain links to external websites or apps. We are not responsible for the privacy practices or content of these third-party platforms. Please review their policies separately.

11. Updates to this Policy

This Privacy Policy may be revised periodically. Any major updates will be communicated via app notifications or email. Please check this page regularly for the latest version.

Last Updated: April 13, 2025

12. Contact Us

Have questions or concerns about this policy? Reach out to us at:

📧 Email: info@linkxtechnologies.com